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Privacy Notice

Empowered Minds Services (referred to as "EMS", "we", "our", or "us") is committed to protecting the privacy and security of our users' personal information. This Privacy Notice explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. This website complies to all UK national laws and requirements for user privacy.

By accessing or using EMS's website, you consent to the practices outlined in this Privacy Notice.


The Website:

EMS's website is designed to provide information about our talking therapy services and to facilitate communication with potential clients.

We collect personal information through our website when you voluntarily provide it to us, such as when you fill out a contact form or subscribe to our newsletter.



Use of Cookies:

EMS may use cookies to enhance your browsing experience and collect information about how you interact with our website.  Where applicable this website uses a cookie control system, allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files stored on your device's browser which may include an anonymous unique identifier. They help us analyse web traffic and improve our website.


By using EMS's website, you consent to the use of cookies in accordance with this Privacy Notice and our Cookie Policy. Therefore users are advised that if they wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors. 



Google Analytics:

EMS uses Google Analytics to analyse website traffic and user behaviour. Google Analytics may collect information about your usage of the website, including your IP address, browser type, and operating systems, which is used to optimise website performance and user experience. This data is processed in accordance with Google's Privacy Policy and applicable UK legislation.

Google Analytics is subject to Google's Privacy Policy.



Google Ads:

EMS may use Google Ads to promote our services. Google Ads may collect information about your interactions with our ads, such as clicks and conversions. Users' personal data collected by Google Ads is subject to Google's Privacy Policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can

opt out of interest-based advertising entirely by editing your cookie settings. You can also opt out of any third-party vendor’s use of cookies by visiting 



Contact and Communication:

When you contact EMS through our website, we may collect your name, email address, phone number, and any other information you provide. We use this information to respond to your inquiries and provide you with information about our products/services or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates, but only if this was made clear to you and your express permission was granted when submitting any form to the email process. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

EMS ensures the confidentiality and security of all communications and adheres to the Data Protection Act 2018 and General Data Protection Regulation (GDPR) guidelines.



Email Newsletter:

This website operates an email newsletter program, used to inform subscribers about products and services supplied by this website. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions may be manually processed through prior written agreement with the user.


If you subscribe to EMS's email newsletter, we will collect your email address and may also collect your name. We use your email address to send you updates, promotions, and other information related to EMS's services.


Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the Data Protection Act 2018. No personal details are passed on to third parties nor shared with companies/people outside of the company that operates this website. Under the Data Protection Act 2018 you may request a copy of personal information held about you by this website’s email newsletter program. 

Email marketing campaigns published by this website or its owners may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. This information is used to refine future email campaigns and supply the user with more relevant content based around their activity.


In compliance with UK Spam Laws and the Privacy and Electronic Communications Regulations 2003 subscribers are given the opportunity to unsubscribe at any time through an automated system. This process is detailed at the footer of each email campaign. If an automated un-subscription system is unavailable, clear instructions on how to un-subscribe will be detailed instead.



External Links:

EMS's website may contain links to external websites that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.



Social Media Platforms:

EMS may use social media platforms to engage with our audience and promote our services.

Your interactions with EMS on social media platforms are governed by the privacy policies of those platforms.


Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website, nor its owners, will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone.


This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.



Shortened Links in Social Media:

EMS may use shortened links in social media posts to track engagement and measure the effectiveness of our marketing efforts.

These shortened links may collect information about your interactions with the links, such as clicks and referrers. 

Users are advised to take caution and good judgement before clicking any shortened URLs published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.



Resources & Further Information



Contact Us: If you have any questions or concerns about this Privacy Notice or EMS's data practices, please contact us at


Changes to this Privacy Notice: EMS reserves the right to update or change this Privacy Notice at any time. Any changes will be effective immediately upon posting to this page. We encourage you to review this Privacy Notice periodically for updates.




Empowered Mind Services Ltd.

A company registered in England and Wales, Number: 11127830

Registered Office: Studio 1, 34-44 Tunstall Rd, Brixton London SW9 8DA.

Trading as Empowered Mind Services.

Get in Touch

Tunstall Studios

34-44 Tunstall Road

Brixton SW9 8DA


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We Are Here To Help

Mental Health can feel just as bad as physical pain, or even worse.

In reality, Mental Health problems are a common human experience. At some stage in our lives most of us would have had a common mental health issue such as: anxiety, low moods or a depressive episode, PTSD, eating disorders, substance abuse etc. Most of us also know someone who has experienced a mental health problem.

At Empowered Mind Services we understand how important it is to get the right support as it is a very likely that, when you find a combination of self-caretreatment and support that works for you, you will feel better.

Counselling/psychotherapy can make a profound impact on the lives of individuals, families and communities.

Our private counsellors and psychotherapists are all either members or accredited with one or more of the following professional bodies:


EMS has BACP Organisational Membership

British Association for Behavioural and Cognitive Psychotherapies

Lets Stay Connected

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